HomeTERMS AND CONDITIONS

TERMS AND CONDITIONS

  1. General Provisions

These Terms of Service apply to the website www.boundlessrunvoid.com (hereinafter referred to as “this Website”).

By using this Website, you agree to these terms as well as the relevant Privacy Policy, Delivery Policy, and Refund Policy.

This Website provides online endless-runner virtual game services to users worldwide.

  1. Nature of Service (Digital Products)

All content provided by this Website consists of:

Online digital game services
Virtual game content (Virtual Items)
Digital account services

All transactions are one-time digital purchases and do not involve any physical goods or logistics/shipping.

  1. 14-Day Right of Withdrawal (Important EU Clause)

Under EU consumer protection regulations (Consumer Rights Directive), digital content is generally subject to a 14-day right of withdrawal.

However, as the services provided by this Website involve immediately delivered digital content:

👉 Users are deemed to have waived their 14-day right of withdrawal in the following circumstances:

Accessing, downloading, or using the game content immediately after payment
Delivery or unlocking of the digital content has commenced
The user has expressly consented to the immediate performance of the service

Users are clearly informed of this clause prior to payment and agree to waive the right of withdrawal.

  1. Virtual Items and Usage Rights (Very Important)

All virtual content (including but not limited to characters, items, game features, and account progress):

Grants the user only a limited, non-exclusive, non-transferable license to use
Does not constitute a transfer of ownership in any form
Grants the user only the right to use the content within the game

Users may not:

Copy, modify, or extract game content
Reverse engineer or hack the system
Resell or commercially exploit virtual items
Use related assets on other platforms or in other games

  1. Intellectual Property (IP Ownership)

This Website and all its content, including but not limited to:

Game code
Art assets
Music and sound effects
UI design
Game mechanics and systems

Are owned by SMG Studio Pty Ltd or its licensors and are protected by copyright law.

Without written authorization, the following are strictly prohibited:

Copying
Distribution
Modification
Commercial use
Reverse engineering

  1. Payment and One-Time Purchase Confirmation

All payments are processed via Stripe. User Acknowledgement:

Each transaction is a standalone, one-time purchase (unless a subscription is specified)
The transaction amount is clearly displayed prior to payment
An order is considered confirmed upon successful payment
Digital content is delivered immediately or within a short timeframe

  1. Age Restriction (18+)

This website is intended for use by individuals aged 18 and older.

Minors are prohibited from making payments or purchases
By making a payment, the user confirms they are at least 18 years old
Guardians are liable for any unauthorized use of payment methods by minors
We reserve the right to terminate non-compliant accounts and revoke access

  1. Refund Policy (Summary)

As this website provides digital content with immediate delivery:

Refunds are generally not supported
Exceptions apply in the following cases:
Duplicate charges
Failure to deliver content due to technical errors
Legal requirements

All refund requests are subject to review by customer support.

  1. User Code of Conduct

Users must not:

Exploit vulnerabilities or cheat to gain an in-game advantage
Interfere with server or system operations
Engage in malicious refund practices (chargeback fraud)
Use automated scripts or bots

Violations may result in:

Account suspension or permanent ban
Wiping of virtual assets
Legal action

  1. Limitation of Liability

To the extent permitted by law:

We are not liable for indirect losses
We do not guarantee uninterrupted or error-free service
We are not liable for issues caused by networks, devices, or third-party payment systems

  1. Stripe Payments and Third-Party Services

This website uses Stripe for payment processing:

We do not store bank card information
Stripe processes payment data in accordance with its privacy policy
Delivery delays may occur due to risk management protocols

  1. Governing Law

These terms are governed by:

Australian Consumer Law
EU GDPR and consumer protection laws
Laws of New South Wales (where applicable)

Disputes shall primarily be resolved through amicable negotiation.

  1. Contact Information

📧 endless@boundlessrunvoid.com
📞 +61 292120023
📍 Level 1, 106 Reservoir Street, Surry Hills NSW 2010

  1. Updates to Terms

We may update these terms from time to time.

Continued use of the website following updates constitutes acceptance of the new terms.