- What is this website?
This website (www.boundlessrunvoid.com) is an online virtual endless-runner game platform offering web-based digital gaming experiences and virtual content services.
- What products am I purchasing?
You are purchasing:
Access to the online game
Virtual game content (such as features, items, or services)
Digital account services
All products are digital content; no physical goods are involved.
- How soon can I use it after payment?
Generally:
Access is granted automatically within 1–5 minutes of successful payment
Maximum wait time is 24 hours
Delays of up to 48 hours may occur if Stripe’s risk control review is triggered
- Is a download required?
No.
This game:
Runs online in your browser
Requires no client installation
Supports access via both desktop and mobile devices
- Are refunds available?
As these are digital content products:
Refunds are generally not supported
Exceptions include duplicate charges, system errors,
or cases where refunds are legally mandated
👉 Once delivery of digital content begins, the service is considered fulfilled, and cancellations or refunds are typically not supported.
- Is there a 14-day right to a refund?
Under EU regulations:
👉 Users waive the right to a 14-day “no-questions-asked” refund once the delivery of digital content begins.
By making a payment and using the service, you agree to this term.
- What payment methods are supported?
Payment services are provided via Stripe, supporting:
Credit cards / Debit cards
International payment methods (determined by Stripe)
All payments are processed using secure encryption.
- Is my bank card information stored?
No.
All payment information is processed by Stripe
We do not store full bank card data
We comply with PCI-DSS security standards
- Is game data saved?
Yes:
Game progress
Account data
Basic settings
This data is used to provide a continuous gaming experience.
- Are there age restrictions?
Yes.
👉 This website is intended for users aged 18 and older
Minors are not permitted to make payments
Guardians are responsible for any unauthorized purchases
We reserve the right to terminate accounts that violate these rules
- What if payment fails but I am still charged? If the following occurs:
Payment successful but service not activated
Please contact:
📧 endless@boundlessrunvoid.com
Please provide your Stripe transaction details, and we will process the matter as soon as possible.
- Can I use it on multiple devices?
Yes.
Multi-device login is supported.
However, sharing or selling accounts is not permitted.
- What should I do if I encounter technical issues?
Please contact the support team:
📧 endless@boundlessrunvoid.com
We recommend providing:
Device type
Browser version
Screenshot of the issue
- Contact Information
📍 Level 1, 106 Reservoir Street, Surry Hills NSW 2010
📞 +61 292120023
📧 endless@boundlessrunvoid.com